I work closely with Product and Engineering, designing intuitive products that empower users to harness the power and promise of emergent technologies.
STRENGTHS
CORE COMPETENCIES
Design & Research Leadership
Team Building & Maturing
Cross-Functional Collaboration
Design Vision & Strategy
User-Centered Design
Customer Experience
Growth & Success Metrics
Ethnography
Usability Testing
Development Standards
Design Systems
Component Kitting
EXPERIENCE
Director of User Experience | ZS Associates
Redesigned a clinical trial platform, establishing new standards for clinical reach, patient experience and data quality.
• Worked closely with PM and Eng counterparts to refocus product strategy, adapt to a rapidly evolving competitive landscape. • Introduced sensor capture protocols to uncover unique patient insights —a key competitive differentiator.
Director of User Experience & Research | Otsuka Pharmaceutical
Orchestrated design, research, human factors, and regulatory filing for a medication adherence platform comprising
SaMD, ingestible sensor, biometric patch, and cloud-based analytics.
• Re-imagined the out-of-box experience (OOBE), significantly growing patient, pharmacy and provider adoption. • Drove executive adoption of user-centered success metrics as standard to the product development process.
Head of Design | Bluescape
Defined the strategic design vision for a foundational virtual collaborative workspace platform.
• Designed novel virtual interaction and navigation models where none had yet existed.
• Founded CX council to engage customers —key to retaining Bluescape’s marquee customer (Big 3 automaker).
Advisor | BioTrillion
Established BioTrillion’s product management and engineering teams; drove product definition and execution for a
platform to detect disease using AI and CV to analyze activity captured by mobile devices.
Principal, Innovation Services | Xerox Parc
Productized breakthrough technologies (AI, CV, NLP, FEA) for corporate, startup, and government clients.
• Played a key role in securing major contracts with P&G, CIA, Thailand Ministry of Finance, Novartis, Alcon, and Boeing. • Helped drive a 40% five-year CAGR for the Innovation Services Group, making it PARC’s top revenue provider.
Principal | Germania Street
Led a venture designing large-scale enterprise systems, consumer applications, and data analysis tools using
user-centered design to deliver competitive advantage. Clients include Cisco, Brocade, Tibco, Qiagen, BD, Nike and Intuit.
ACHIEVEMENTS
Patent US2018/012028A1: Computer-Implemented System, Method For Automatic Patient Querying.
Patent US20171221US01: Handheld Filament Extension Atomizer for Precision Therapeutics Delivery.
Patent US20100083145: Service Performance Manager w Obligation-Bound SLAs and Patterns for Mitigation and Autoprotection.
Xerox PARC Innovation Award (’14, ‘16, ’17) for projects of greatest creativity and impact on PARC legacy.
Grand Prize, Furniture Design, San Francisco Museum of Modern Art.
Copyright ©2025 David C. Taylor. All rights reserved.
